Help desk practitioner's handbook

Help desk practitioner's handbook

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Bibliographic Details
Main Author: Czegel Barbara 1953-
Format: Unknown
Published: New York John Wiley & Sons 1999
Subjects:
Computer industry > Customer services > Management
Electronic office machine industry > Customer services > Management
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xxiii, 400 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0471319929

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