Hosting web communities building relationships, increasing customer loyalty and maintaining a competitive edge

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Bibliographic Details
Main Author:	Figallo, Cliff 1949-
Format:	Book
Published:	New York John Wiley & Sons 1998
Subjects:	Electronic discussion groups Customer relations Internet marketing
Online Access:	Click Here to View Status and Holdings.
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001	wils-211871
020	#	#	\|a 0471282936
090	0	0	\|a HF5415.1265 \|b .F55 1998
100	1	#	\|a Figallo, Cliff \|c 1949-
245	1	1	\|a Hosting web communities \|b building relationships, increasing customer loyalty and maintaining a competitive edge \|c Cliff Figallo
260	#	#	\|a New York \|b John Wiley & Sons \|c 1998
300	#	#	\|a xvi, 448 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Electronic discussion groups
650	#	0	\|a Customer relations
650	#	0	\|a Internet marketing
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=211871
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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