Evaluation of library and information services
Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term e...
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Main Author: | Crawford, John (Author) |
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Format: | Book |
Language: | English |
Published: |
London
Aslib, The Association for Information Management and Information Management
©2000
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Edition: | 2nd ed |
Series: | Aslib know how guides
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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