Success at the enquiry desk successful enquiry answering every time
A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer.
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| Main Author: | |
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| Format: | Unknown |
| Language: | English |
| Published: |
London
Library Ass. Publ.
2000
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| Edition: | Third edition |
| Series: | The successful LIS professional
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. |
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| Item Description: | Accompanied by: Success at the enquiry desk for library and information professionals |
| Physical Description: | xv, 87 pages 21 cm |
| ISBN: | 9781856044042 |
Success at the enquiry desk successful enquiry answering - every time 
Success at the enquiry desk successful enquiry answering - every time 
Successful enquiry answering every time The sixth edition of Tim Buckley Owen's classic Success at the Enquiry Desk