The customer differential the complete guide to implementing customer relationship management

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Bibliographic Details
Main Author: Nykamp, Melinda
Format: Book
Published: New York Amacom 2001
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 # # |a Nykamp, Melinda 
245 # # |a The customer differential  |b the complete guide to implementing customer relationship management  |c Melinda Nykamp 
260 # # |a New York  |b Amacom  |c 2001 
300 # # |a x, 212 p.  |b ill.  |c 24 cm 
500 # # |a Includes index 
650 # 0 |a Data mining 
650 # 0 |a Customer relations  |x Management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=211168 
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