The customer differential the complete guide to implementing customer relationship management

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Bibliographic Details
Main Author:	Nykamp, Melinda
Format:	Unknown
Published:	New York Amacom 2001
Subjects:	Data mining Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 081440622X
090	#	#	\|a HF5415.5 \|b .N947 2001
100	#	#	\|a Nykamp, Melinda
245	#	#	\|a The customer differential \|b the complete guide to implementing customer relationship management \|c Melinda Nykamp
260	#	#	\|a New York \|b Amacom \|c 2001
300	#	#	\|a x, 212 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Data mining
650	#	0	\|a Customer relations \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=211168
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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