Step-by-step problem solving a practical guide to ensure problems get (and stay) solved

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Bibliographic Details
Main Author: Chang, Richard Y.
Other Authors: Kelly, P. Keith
Format: Book
Published: San Francisco Jossey-Bass 1993
Series:Quality improvement series
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:vii, 106 p. ill. 25 cm
ISBN:0787950785