Service management and operations

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Bibliographic Details
Other Authors:	Haksever, Cengiz
Format:	Book
Published:	New Jersey Prentice Hall 2000
Edition:	2nd ed.
Subjects:	Service industries > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HD9980.5 \|b .S47 2000
245	1	1	\|a Service management and operations \|c Cengiz Haksever ... [et al.]
250	#	#	\|a 2nd ed.
260	#	#	\|a New Jersey \|b Prentice Hall \|c 2000
300	#	#	\|a xx, 584 p. \|b ill. \|c 26 cm
504	#	#	\|a Includes bibliographical references and index
526	8	#	\|a OSM731 \|b BM775 \|5 FBM
526	#	#	\|a Service Operations Management \|b Master in Office System Management \|5 Faculty of Business Management
650	#	0	\|a Service industries \|x Management
700	1	#	\|a Haksever, Cengiz
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=208785
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam