Customer service on the internet building relationships, increasing loyalty and staying competitive
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| Main Author: | |
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| Format: | Book |
| Published: |
New York
John Wiley
2000
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| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
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| Physical Description: | xvi, 351 p. ill. 24 cm |
| ISBN: | 0471382582 |
World wide web marketing integrating the web into your marketing strategy