Up your service! strategies and action steps to delight your coustomer now

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Bibliographic Details
Main Author:	Kaufman, Ron
Format:	Book
Published:	Singapore Ron Kaufman 2000
Subjects:	Management Customer services Marketing and sales Self-improvement
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5 \|b .K38 2000
100	1	#	\|a Kaufman, Ron
245	1	0	\|a Up your service! strategies and action steps to delight your coustomer now \|c Ron Kaufman
260	#	#	\|a Singapore \|b Ron Kaufman \|c 2000
300	#	#	\|a xxii, 297 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Management
650	#	0	\|a Customer services
650	#	0	\|a Marketing and sales
650	#	0	\|a Self-improvement
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=207499
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam