E-service 24 ways to keep your customers when the competition is just a clock away

Saved in:

Bibliographic Details
Main Author:	Zemke, Ron
Other Authors:	Connellan, Tom
Format:	Unknown
Published:	New York AMACOM 2001
Subjects:	Customer loyalty Internet marketing
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-207468
020	#	#	\|a 0814406068
090	0	0	\|a HF5415.525 \|b .Z46 2001
100	1	#	\|a Zemke, Ron
245	1	1	\|a E-service \|b 24 ways to keep your customers when the competition is just a clock away \|c Ron Zemke, Tom Connellan
260	#	#	\|a New York \|b AMACOM \|c 2001
300	#	#	\|a viii, 341 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer loyalty
650	#	0	\|a Internet marketing
700	1	#	\|a Connellan, Tom
745	#	#	\|a E-service \|b twenty four ways to keep your customers when the competition is just a clock away
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=207468
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|00500##a002.17.2\|\|