The management of service operations
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London
Cassell
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-206618 | ||
| 020 | # | # | |a 0304705284 |
| 090 | 0 | 0 | |a HD9980.5 |b .W75 1999 |
| 100 | 1 | # | |a Wright, J. Nevan |
| 245 | 1 | 1 | |a The management of service operations |c J. Nevan Wright |
| 260 | # | # | |a London |b Cassell |c 1999 |
| 300 | # | # | |a viii, 239 p. |b ill. |c 24 cm |e 1 computer laser optical disc (4 3/4 in) |
| 504 | # | # | |a Includes bibliographical references and index |
| 650 | # | 0 | |a Service industries |x Management |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=206618 |
| 964 | # | # | |c BOK |d 01 |
| 040 | # | # | |a Shah Alam |
The management of service operations