The management of service operations
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| Main Author: | |
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| Format: | Book |
| Published: |
London
Cassell
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | viii, 239 p. ill. 24 cm 1 computer laser optical disc (4 3/4 in) |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0304705284 |
The management of service operations