Managing quality : a practical guide to customer satisfaction

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Bibliographic Details
Main Author:	Murthy, D. B. N. 1932 - Dodaballapur Bhoga Narasimha
Format:	Unknown
Published:	New Delhi : Response Books, 1999
Subjects:	Customer satisfaction Total quality management
Online Access:	Click Here to View Status and Holdings.
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Description
ISBN:	8170367700

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