Guide to customer surveys sample questionnaires and detailed guidelines for crating effective surveys

Saved in:

Bibliographic Details
Main Author:	Spunt, Trevor M.
Format:	Book
Published:	New York Customer Service Group 1999
Subjects:	Questionnaires > Evaluation Consumer satisfaction > Evaluation Sampling (Statistics)
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-206209
020	#	#	\|a 0915910470
090	0	0	\|a HF5415.335 \|b .S64 1999
100	1	#	\|a Spunt, Trevor M.
245	1	0	\|a Guide to customer surveys \|b sample questionnaires and detailed guidelines for crating effective surveys \|c Trevor M. Spunt
260	#	#	\|a New York \|b Customer Service Group \|c 1999
300	#	#	\|a vi, 102 p. \|b ill. \|c 28 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Questionnaires \|x Evaluation
650	#	0	\|a Consumer satisfaction \|x Evaluation
650	#	0	\|a Sampling (Statistics)
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=206209
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|