Guide to customer surveys sample questionnaires and detailed guidelines for crating effective surveys

Guide to customer surveys sample questionnaires and detailed guidelines for crating effective surveys

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Bibliographic Details
Main Author: Spunt, Trevor M.
Format: Book
Published: New York Customer Service Group 1999
Subjects:
Questionnaires > Evaluation
Consumer satisfaction > Evaluation
Sampling (Statistics)
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:vi, 102 p. ill. 28 cm
Bibliography:Includes bibliographical references and index
ISBN:0915910470

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