Customer service over the phone

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Bibliographic Details
Main Author:	Coscia, Stephen
Format:	Book
Published:	New York Telecom Books 1999
Edition:	5th ed
Subjects:	Customer services Telephone in business
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


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020	#	#	\|a 1578200466
090	0	0	\|a HF5415.5 \|b .C67 1999
100	1	#	\|a Coscia, Stephen
245	1	1	\|a Customer service over the phone \|c Stephen Coscia
250	#	#	\|a 5th ed
260	#	#	\|a New York \|b Telecom Books \|c 1999
300	#	#	\|a 143 p. \|b ill. \|c 23 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services
650	#	0	\|a Telephone in business
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=205941
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam