Improving Food and Beverage Performance

The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing conti...

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Bibliographic Details
Main Author: Waller, Keith (Author)
Format: Book
Language:English
Published: London BUTTERWORTH-HEINEMANN 1996
Series:Hospitality managers' pocket books
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Waller, Keith  |e author 
245 1 0 |a Improving Food and Beverage Performance  |c Keith Waller 
264 # 1 |a London  |b BUTTERWORTH-HEINEMANN  |c 1996 
264 # 4 |c ©1999 
300 # # |a xvii, 376 pages  |b illustrations  |c 19 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
490 1 # |a HOSPITALITY MANAGERS' POCKET BOOKS 
504 # # |a Includes bibliographical references and index 
520 # # |a The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service. 
650 # 0 |a Restaurant management 
650 # 0 |a Food service management 
830 # 0 |a Hospitality managers' pocket books 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=204935 
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