Improving Food and Beverage Performance
The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing conti...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London
BUTTERWORTH-HEINEMANN
1996
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| Series: | Hospitality managers' pocket books
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service. |
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| Physical Description: | xvii, 376 pages illustrations 19 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 075062812X 9780750628129 |
Food and beverage management 
Food and beverage service