Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it
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| Format: | Unknown |
| Published: |
New York
McGraw Hill
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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|---|---|---|---|
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| 020 | # | # | |a 0070248176 |
| 090 | 0 | 0 | |a HF5415.5 |b .G44 1999 |
| 100 | 1 | # | |a Gee, Jeff |
| 245 | 1 | 1 | |a Super service |b seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it |c Jeff Gee, Val Gee |
| 260 | # | # | |a New York |b McGraw Hill |c 1999 |
| 300 | # | # | |a xi, 147 p. |b ill. |c 24 cm |
| 500 | # | # | |a Includes index |
| 650 | # | 0 | |a Customer services |
| 650 | # | 0 | |a Customer relations |
| 700 | 1 | # | |a Gee, Val |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=204922 |
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Super service seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it