Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it
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Main Author: | |
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Other Authors: | |
Format: | Unknown |
Published: |
New York
McGraw Hill
1999
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | Includes index |
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Physical Description: | xi, 147 p. ill. 24 cm |
ISBN: | 0070248176 |