Quality management in hospitality best practice in action
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Format: | Unknown |
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London
Cassell
1996
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-202854 | ||
020 | # | # | |a 0304334855 |
090 | 0 | 0 | |a TX911.2.M27 |b Q35 1996 |
245 | 1 | 1 | |a Quality management in hospitality |b best practice in action |c edited by Andrew Lockwood, Michael Baker, Andrew Ghillyer |
260 | # | # | |a London |b Cassell |c 1996 |
300 | # | # | |a vii, 167 p. |b ill. |c 25 cm |
504 | # | # | |a Includes bibliographical references |
650 | # | 0 | |a Quality assurance |
650 | # | 0 | |a Tourism trade |x Management |
650 | # | 0 | |a Hospitality industry |x Management |
700 | 1 | # | |a Lockwood, Andrew |
700 | # | # | |a Ghillyer, Andrew |
700 | # | # | |a Baker, Michael |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=202854 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||01700##a0011.2.2||02700##a0011.2.2|| |