Quality management in hospitality best practice in action

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Bibliographic Details
Other Authors: Lockwood, Andrew, Ghillyer, Andrew, Baker, Michael
Format: Unknown
Published: London Cassell 1996
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Online Access:Click Here to View Status and Holdings.
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020 # # |a 0304334855 
090 0 0 |a TX911.2.M27  |b Q35 1996 
245 1 1 |a Quality management in hospitality  |b best practice in action  |c edited by Andrew Lockwood, Michael Baker, Andrew Ghillyer 
260 # # |a London  |b Cassell  |c 1996 
300 # # |a vii, 167 p.  |b ill.  |c 25 cm 
504 # # |a Includes bibliographical references 
650 # 0 |a Quality assurance 
650 # 0 |a Tourism trade  |x Management 
650 # 0 |a Hospitality industry  |x Management 
700 1 # |a Lockwood, Andrew 
700 # # |a Ghillyer, Andrew 
700 # # |a Baker, Michael 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=202854 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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