Quality management in hospitality best practice in action

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Bibliographic Details
Other Authors:	Lockwood, Andrew, Ghillyer, Andrew, Baker, Michael
Format:	Book
Published:	London Cassell 1996
Subjects:	Quality assurance Tourism trade > Management Hospitality industry > Management
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0304334855
090	0	0	\|a TX911.2.M27 \|b Q35 1996
245	1	1	\|a Quality management in hospitality \|b best practice in action \|c edited by Andrew Lockwood, Michael Baker, Andrew Ghillyer
260	#	#	\|a London \|b Cassell \|c 1996
300	#	#	\|a vii, 167 p. \|b ill. \|c 25 cm
504	#	#	\|a Includes bibliographical references
650	#	0	\|a Quality assurance
650	#	0	\|a Tourism trade \|x Management
650	#	0	\|a Hospitality industry \|x Management
700	1	#	\|a Lockwood, Andrew
700	#	#	\|a Ghillyer, Andrew
700	#	#	\|a Baker, Michael
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=202854
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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