Emotional value creating strong bonds with your customers

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Bibliographic Details
Main Author:	Barlow, Janelle 1943-
Other Authors:	Maul, Dianna 1950-
Format:	Unknown
Published:	San Francisco Berrett-Koehler 2000
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


LEADER	00000n a2200000 a 4501
001	wils-201184
020	#	#	\|a 1576750795
090	0	0	\|a HF5415.5 \|b .B3673 2000
100	1	#	\|a Barlow, Janelle \|c 1943-
245	1	1	\|a Emotional value \|b creating strong bonds with your customers \|c Janelle Barlow and Dianna Maul
260	#	#	\|a San Francisco \|b Berrett-Koehler \|c 2000
300	#	#	\|a xviii, 307 p. \|b ill. \|c 23 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer services
700	1	#	\|a Maul, Dianna \|c 1950-
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=201184
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|