Improving library and information services through self-assessment a guide for senior-managers and staff developers

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Bibliographic Details
Main Author:	Kinnell, Margaret
Other Authors:	Jones, Kathryn, Usherwood, Bob
Format:	Book
Published:	London Library Association Pub. 1999
Subjects:	Library administration Total quality management > Self-evaluation Libraries > Self-evaluation
Online Access:	Click Here to View Status and Holdings.
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LEADER	00000n a2200000 a 4501
001	wils-200207
020	#	#	\|a 9781856043366
020	#	#	\|a 1856043363
040	#	#	\|a UKM \|d ITMB
090	0	0	\|a Z678.85 \|b .K56 1999
100	1	#	\|a Kinnell, Margaret
245	1	0	\|a Improving library and information services through self-assessment \|b a guide for senior-managers and staff developers \|c Margaret Kinnell, Bob Usherwood and Kathryn Jones
260	#	#	\|a London \|b Library Association Pub. \|c 1999
300	#	#	\|a vii, 180 p. \|b ill. \|c 23 cm
500	#	#	\|a British Library Research and Innovation report 172
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Library administration
650	#	0	\|a Total quality management \|x Self-evaluation
650	#	0	\|a Libraries \|x Self-evaluation
700	1	#	\|a Jones, Kathryn
700	#	#	\|a Usherwood, Bob
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=200207
964	#	#	\|c BOK \|d 01