Best practices building your business with customer-focused solutions

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Bibliographic Details
Main Author:	Hiebeler, Robert
Other Authors:	Kelly, Thomas B., Ketteman, Charles
Format:	Book
Published:	London Simon & Schuster UK 1999
Series:	Simon & Schuster business books
Subjects:	Customer services > Management > Case studies Customer services > Quality control > Case studies Industrial management > Case studies
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5 \|b .H53 1999
100	1	#	\|a Hiebeler, Robert
245	1	0	\|a Best practices \|b building your business with customer-focused solutions \|c Robert Heibeler, Thomas B. Kelly and Charles Ketteman
260	#	#	\|a London \|b Simon & Schuster UK \|c 1999
300	#	#	\|a 236 p. \|c 20 cm
490	1	#	\|a Simon & Schuster business books
500	#	#	\|a Includes index
650	#	0	\|a Customer services \|x Management \|x Case studies
650	#	0	\|a Customer services \|x Quality control \|x Case studies
650	#	0	\|a Industrial management \|v Case studies
700	1	#	\|a Kelly, Thomas B.
700	#	#	\|a Ketteman, Charles
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=199901
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam