Best practices building your business with customer-focused solutions

Best practices building your business with customer-focused solutions

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Bibliographic Details
Main Author: Hiebeler, Robert
Other Authors: Kelly, Thomas B., Ketteman, Charles
Format: Book
Published: London Simon & Schuster UK 1999
Series:Simon & Schuster business books
Subjects:
Customer services > Management > Case studies
Customer services > Quality control > Case studies
Industrial management > Case studies
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:236 p. 20 cm
ISBN:068486035X

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