TOTAL QUALITY MANAGEMENT
Focusing on the urgency of making American business competitive in a global economic environment, this overview of TQM for organizations of all types and sizes focuses on the principles and processes as well as the tools and techniques for continuous improvement. The book describes patterns of chang...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Albany
Delmar
1996
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Total quality management