TOTAL QUALITY MANAGEMENT
Focusing on the urgency of making American business competitive in a global economic environment, this overview of TQM for organizations of all types and sizes focuses on the principles and processes as well as the tools and techniques for continuous improvement. The book describes patterns of chang...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Albany
Delmar
1996
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | Focusing on the urgency of making American business competitive in a global economic environment, this overview of TQM for organizations of all types and sizes focuses on the principles and processes as well as the tools and techniques for continuous improvement. The book describes patterns of change in the social, economic and political structure of the United States and describes how individuals and organizations applying TQM principles become more productive and effective. |
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| Physical Description: | xvi, 427 pages illustrations 24 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0827371926 9780827371927 |
Total quality management