Interactive service marketing Raymond P. Fisk, Stephen J. Grove, Joby John

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Bibliographic Details
Main Author: Fisk, Raymond P
Other Authors: Grove, Stephen J, John, Joby
Format: Unknown
Published: Bonston, New York Houghton Mifflin 2000
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Description
Physical Description:xix, 250 p. ill. 26 cm
Bibliography:Includes index
ISBN:0395769167