How to profitably delight your customers

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Bibliographic Details
Main Author:	Mather, Hal
Format:	Unknown
Published:	Boca Raton CRC Press 1999
Subjects:	Customer satisfaction Reengineering(management)
Online Access:	Click Here to View Status and Holdings.
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001	wils-196407
020	#	#	\|a 0849305675
090	0	0	\|a HD62.15 \|b .M38 1999
100	1	#	\|a Mather, Hal
245	1	1	\|a How to profitably delight your customers \|c Hal Mather
260	#	#	\|a Boca Raton \|b CRC Press \|c 1999
300	#	#	\|a x, 185 p. \|b ill. \|c 23 cm
500	#	#	\|a Includes bibliography and index
650	#	0	\|a Customer satisfaction
650	#	0	\|a Reengineering(management)
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=196407
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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