Guidelines for reference and information services in public libraries

• Corporate Author: Library Association Information Services Group
• Format: Book
• Language: English
• Published: London Library Association Publication 1999
• Subjects: Public libraries > Reference services
• Online Access: Click Here to View Status and Holdings.
• Physical Description: iv, 60 pages 30 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9781856043502; 1856043509

This guide constitutes The Library Association's policy statement and recommendations on the nature and quality of library provision in reference and information services in public libraries. Based on current good practice, it identifies the key areas and main factors which provide a benchmark for acceptable standards of practice.