Working knowledge how organizations manage what they know

The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowl...

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Bibliographic Details
Main Author: Davenport, Thomas H. 1954- (Author)
Other Authors: Prusak, Laurence
Format: Unknown
Language:English
Published: Boston Harvard Business School Press 1998
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Davenport, Thomas H.  |c 1954-  |e author 
245 1 0 |a Working knowledge  |b how organizations manage what they know  |c Thomas H. Davenport, Laurence Prusak 
264 # 1 |a Boston  |b Harvard Business School Press  |c 1998 
300 # # |a xv, 199 pages  |c 23 cm 
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504 # # |a Includes bibliographical references and index 
520 # # |a The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success. 
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526 # # |a Preservation and Capitalization of Corporate Memory  |b Master of Science in knowledge Management  |5 Faculty of Information Management 
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