Services marketing a strategic approach

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Bibliographic Details
Main Author: Goncalves, Karen P
Format: Unknown
Published: Upper Saddle River, New Jersey Prentice Hall 1998
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Online Access:Click Here to View Status and Holdings.
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020 # # |a 0139548920 
090 0 0 |a HD9981.5  |b .G66 1998 
100 1 # |a Goncalves, Karen P 
245 1 1 |a Services marketing  |b a strategic approach  |c Karen P. Goncalves 
260 # # |a Upper Saddle River, New Jersey  |b Prentice Hall  |c 1998 
300 # # |a xiv, 225 p.  |b ill.  |c 24 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Service industrial  |x Case studies  |x Marketing  |z United States 
650 # 0 |a Service industries  |x Marketing  |z United States 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=194209 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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