Managing IT services
In business of all sizes, the managemtn of IT services is fraught with difficulty. Companies must embrace the latest IT development to remain competitive but in doing so must also ensure control over complex systems and escalating costs. Managing IT Services provides up-to-date advice on current bes...
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| Format: | Unknown |
| Language: | English |
| Published: |
London
Kogan Page
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Japan electronics almanac 94/95
A guide to customer service skills for the service desk professional
