Putting marketing ideas into action

Most of the existing literature that could help LIS managers take the first steps into marketing their service, is geared toward profit-making organizations, thus reinforcing the prejudice that marketing is about making money rather than about satisfying customer needs. Many libraries and informatio...

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Bibliographic Details
Main Author: Hart, Keith (Author)
Format: Book
Language:English
Published: London Library Association Publ. 1999
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