Management meeting and exceeding customer expectations
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
Cincinnati, OH
South-Western College Pub.
1997
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| Edition: | 6th ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxi, 760 p. col. ill. 26 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0538844965 |
Management meeting and exceeding customer expectations