Quality customer service the art of treating customers as guests

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Bibliographic Details
Main Author:	Martin, William B
Format:	Unknown
Published:	Los Altos, Calif. Crisp Publications 1989
Edition:	2nd ed
Series:	A Fifty minute series book
Subjects:	Customer services > Programmed instruction Customer relations > Programmed instruction
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Martin, William B
245	1	1	\|a Quality customer service \|b the art of treating customers as guests \|c William B. Martin
250	#	#	\|a 2nd ed
260	#	#	\|a Los Altos, Calif. \|b Crisp Publications \|c 1989
300	#	#	\|a iii, 77 p. \|b ill. \|c 25 cm
490	1	#	\|a A Fifty minute series book
650	#	0	\|a Customer services \|x Programmed instruction
650	#	0	\|a Customer relations \|x Programmed instruction
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=190224
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