Certificate understanding customers study text

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Bibliographic Details
Corporate Author:	Chartered Institute of Marketing
Format:	Unknown
Published:	London BPP Pub. 1998
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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001	wils-189650
020	#	#	\|a 0751740659
090	0	0	\|a HF5415.5 \|b .C43C47 1998
110	1	#	\|a Chartered Institute of Marketing
245	1	1	\|a Certificate understanding customers \|b study text
260	#	#	\|a London \|b BPP Pub. \|c 1998
300	#	#	\|a xx, 318 p. \|b ill. \|c 29 cm
500	#	#	\|a Includes index
500	#	#	\|a Paper 2
650	#	0	\|a Customer services
745	#	#	\|a Understanding customer
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=189650
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|00500##a002.17.2\|\|01500##a002.17.2\|\|