Achieving a leadership role for training how to use the Baldridge criteria and ISO standards to keep training competitive

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Bibliographic Details
Main Author: Hale, Judith A
Other Authors: Westgaard, Odin
Format: Book
Published: New York, N.Y. Quality Resources 1995
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Description
Physical Description:xv, 176 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0527762490