Putting total quality management to work what TQM means, how to use it, & how to sustain it over the long run

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Bibliographic Details
Main Author: Sashkin, Marshall 1944-
Other Authors: Sashkin, Marshall 1994-, Kiser, Kenneth J
Format: Book
Published: SanFrancisco Berrett-Koehler 1993
Edition:1st Berrett-Koehler ed
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Online Access:Click Here to View Status and Holdings.
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