Putting total quality management to work what TQM means, how to use it, & how to sustain it over the long run

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Bibliographic Details
Main Author: Sashkin, Marshall 1944-
Other Authors: Sashkin, Marshall 1994-, Kiser, Kenneth J
Format: Book
Published: SanFrancisco Berrett-Koehler 1993
Edition:1st Berrett-Koehler ed
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 1881052249 
090 0 0 |a HD62.15  |b .S27 1993 
100 1 # |a Sashkin, Marshall  |c 1944- 
245 1 1 |a Putting total quality management to work  |b what TQM means, how to use it, & how to sustain it over the long run  |c Marshall Sashkin & Kenneth J. Kiser 
250 # # |a 1st Berrett-Koehler ed 
260 # # |a SanFrancisco  |b Berrett-Koehler  |c 1993 
300 # # |a xiv, 201 p.  |b ill.  |c 24 cm 
500 # # |a "Revised and expanded from the original paperback version of this work, entitled total quality management ... published in 1991 by Ducochon Press" --T.p. verso 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Total quality management 
700 1 # |a Sashkin, Marshall  |c 1994- 
700 # # |a Kiser, Kenneth J 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=185157 
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