Putting total quality management to work what TQM means, how to use it, & how to sustain it over the long run
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Published: |
SanFrancisco
Berrett-Koehler
1993
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| Edition: | 1st Berrett-Koehler ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | "Revised and expanded from the original paperback version of this work, entitled total quality management ... published in 1991 by Ducochon Press" --T.p. verso |
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| Physical Description: | xiv, 201 p. ill. 24 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 1881052249 |
Total quality management a total quality approach