Why customers don't do what you want them to do and what to do about it
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York
McGraw-Hill
1994
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Item Description: | Includes index |
|---|---|
| Physical Description: | xv, 224 p. 24 cm |
| ISBN: | 0070217009 |
Why customers don't do what you want them to do and what to do about it