The loyalty link how loyal employees create loyal customers

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Bibliographic Details
Main Author:	McCarthy, Dennis G
Format:	Book
Published:	New York John-Wiley 1997
Subjects:	Customer relations Employee loyalty
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HF5415.5 \|b .M183 1997
100	1	#	\|a McCarthy, Dennis G
245	1	1	\|a The loyalty link \|b how loyal employees create loyal customers \|c Dennis G. McCarthy
260	#	#	\|a New York \|b John-Wiley \|c 1997
300	#	#	\|a ix, 198 p. \|c 23 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer relations
650	#	0	\|a Employee loyalty
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=180235
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