The loyalty link how loyal employees create loyal customers

The loyalty link how loyal employees create loyal customers

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Bibliographic Details
Main Author: McCarthy, Dennis G
Format: Book
Published: New York John-Wiley 1997
Subjects:
Customer relations
Employee loyalty
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:ix, 198 p. 23 cm
ISBN:0471163899

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