Interacting with clients and customers a foot in the door
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Format: | Unknown |
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South Melbourne, Australia
Longman
1997
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-178523 | ||
020 | # | # | |a 0582809215 |
090 | 0 | 0 | |a HF5415.5 |b .H37 1997 |
100 | 1 | # | |a Hardman, Lee |
245 | 1 | 1 | |a Interacting with clients and customers |b a foot in the door |c Lee Hardman with Jillian Albrecht |
260 | # | # | |a South Melbourne, Australia |b Longman |c 1997 |
300 | # | # | |a vi, 91 p. |b ill. |c 26 cm |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Customer services |
650 | # | 0 | |a Customer relations |
700 | 1 | # | |a Albrecht, Jillian |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=178523 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1|| |