Making quality happen six steps to total quality management
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| Format: | Unknown |
| Published: |
New York
McGraw-Hill
1993
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | viii, 232 p. 23 cm |
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| Bibliography: | Includes bibliography |
| ISBN: | 0074528564 |
Making quality happen how training can turn strategy into real improvement 
Total quality training the quality culture and quality trainer