ISO 9000 and beyond from compliance to performance improvement

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Bibliographic Details
Main Author: Harrington, H. James
Other Authors: Mathers, Dwayne D
Format: Book
Published: New York McGraw-Hill 1997
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Description
Item Description:Includes index
Physical Description:x, 359 p. ill. 25 cm 1 computer laser optical disk (4 3/4 in.)
ISBN:0070267774