SECRETARIAL OFFICE PROCEDURES

The role of office professionals has broadened and grown more complex. This book helps them meet those heightened responsilbilites as well as safeguard and enhance their careers. Particularly aimed at secretaries and administrative assisstants, this hands-on guide shows how to improve their communic...

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Bibliographic Details
Main Authors: Lee, Dorothy E. (Author), Browe, Walter A. (Author)
Format: Book
Language:English
Published: New York Gregg Division 1981
Edition:SECOND EDITION
Subjects:
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Description
Summary:The role of office professionals has broadened and grown more complex. This book helps them meet those heightened responsilbilites as well as safeguard and enhance their careers. Particularly aimed at secretaries and administrative assisstants, this hands-on guide shows how to improve their communication skills - and become successful career-orientated players. It covers listening, speaking, writing, communicating by telephone, communicating non-verbally, overcoming computer phobia, and participating in meetings. This practical guide is interwoven with tips and techniques from actual secretaries who share their secret for success.
Physical Description:vii, 169 pages illustrations 27 cm
ISBN:0070370370