Service, service, service the growing business' secret weapon

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Bibliographic Details
Main Author: Albrecht, Steven
Format: Book
Published: Holbrook, Mass. B. Adams 1994
Series:An Adams business advisor
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 155850432X 
090 0 0 |a HF5415.5  |b .A435 1994 
100 1 # |a Albrecht, Steven 
245 1 1 |a Service, service, service  |b the growing business' secret weapon  |b innovative and proven ideas for getting and keeping customers  |c Steven Albrecht 
260 # # |a Holbrook, Mass.  |b B. Adams  |c 1994 
300 # # |a 288 p.  |c 22 cm 
490 1 # |a An Adams business advisor 
504 # # |a Includes bibliographical references (p. 283-284) and index 
650 # 1 |a Customer services 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=169954 
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040 # # |a Shah Alam 
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