Service, service, service the growing business' secret weapon
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Main Author: | |
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Format: | Book |
Published: |
Holbrook, Mass.
B. Adams
1994
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Series: | An Adams business advisor
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-169954 | ||
002 | 000250982 | ||
020 | # | # | |a 155850432X |
090 | 0 | 0 | |a HF5415.5 |b .A435 1994 |
100 | 1 | # | |a Albrecht, Steven |
245 | 1 | 1 | |a Service, service, service |b the growing business' secret weapon |b innovative and proven ideas for getting and keeping customers |c Steven Albrecht |
260 | # | # | |a Holbrook, Mass. |b B. Adams |c 1994 |
300 | # | # | |a 288 p. |c 22 cm |
490 | 1 | # | |a An Adams business advisor |
504 | # | # | |a Includes bibliographical references (p. 283-284) and index |
650 | # | 1 | |a Customer services |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=169954 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##c003.5.1|| |