FROM CONCEPT TO CUSTOMER The Rractical Guide to Integrated Product and Process Development, and Business Process Reengineering

Repeat business. It's the core of a thriving business. But how do you create loyal customers in a competitive global market where products are often obsolete two years from conception? Listen to the voice of your customers, says Jack ReVelle, and build your entire infrastructure around respondi...

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Bibliographic Details
Main Authors: ReVelle, Jack B (Author), Frigon, Normand L (Author)
Other Authors: Jackson, Harry K
Format: Book
Language:English
Published: New York Van Nostrand Reinhold 1995
©1995
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Online Access:Click Here to View Status and Holdings.
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